Deleting your data from BabyNaps

At BabyNaps, we understand the importance of data privacy and aim to provide you with control over your information. If you wish to delete your data from our app, please follow the steps below.

Step 1: Send deletion request

Email us: Send an email to dataprivacy@babynaps.com from the email address associated with your BabyNaps account.

Include Information: In your email, provide:

  • Your full name
  • The email address linked to your BabyNaps account
  • Any additional details aiding in identifying your account (e.g. user ID)

Step 2: Verification process

Verification Check: For security, we'll reach out to you via email to verify your identity and ensure that the deletion request is legitimate.


Step 3: Data deletion timeline

What We Remove: Upon successful verification, we will proceed to delete the following types of data associated with your account:

  • Account information (name, email, userID etc)
  • Preferences and settings
  • Usage history, activity logs and saved data

Deletion Timeframe: Please allow up to 30 days for the complete removal of your identified data from our systems.


Additional information

Backup data: While we aim to delete your data promptly, please note that it might still exist in our backups for a limited time due to technical requirements. However, this data will not be accessible or used.

Support or questions: For any questions or concerns about data deletion, contact our support team at support@babynaps.com.

Your privacy matters to us

BabyNaps is committed to safeguarding your privacy and ensuring that your personal data is handled securely and responsibly. For a comprehensive understanding of how we handle your data, you can read our Privacy policy. This polcy outlines in detail how your information is managed and protected.

Published 7 December 2023